Policies

Refund Policy

No refunds unless otherwise stated.

Processing Fee

As of 2020, VINDURA covers half the processing fee while participants cover the other half. A participant may elect to cover the remaining processing fee.

KY Sales Tax

A sales tax of 6% is charged on all registrations per KY sales tax law effective July 1, 2018. We are not happy about this but have no control over this.

Cancellation Policy

Events are held rain or shine. We reserve the right to cancel for severe weather, natural disasters, riots or conditions may have a negative impact on the safety of participants and the event. In the event that the event is canceled, participants may be offered the opportunity to transfer registration to a future VINDURA event of their choosing.

In the event that we cancel due to low turn out, participants may transfer registration to any of our future events or receive a full refund minus initial online processing fees charged by the registration provider.

Shirt Policy

As of 2020, VINDURA has lowered entry fees and allowed participants to chose a shirt as an add-on at registration. The shirt deadline is normally 14 days at midnight prior to the event. It will be listed under "Important Dates" on the event page. All registration after this date will NOT receive a t-shirt. We simply do not have the outside sponsors to order extra and we apologize for any inconvenience.

All bib transfers or team substitutes after the shirt deadline will receive the original participants shirt size.
There must be a minimum of 18 registrations with shirts for event shirt orders to be placed. If a shirt order is not placed, you will be contacted about an option to receive a full refund.
 

Discount Policy

Coupons,multi-person signups and other discounts will ONLY apply to regular pricing. Please wait until regular pricing takes affect. Discounts do not apply concurrently. Discounts do not apply to "Flash" or "Early Bird" pricing.

If you have a coupon that has not been used and is not working on regular pricing, please contact us.

Transfer/Substitution Policy

Registration may be transferred to another party until on-line registration has closed. However, once the shirt deadline has passed, the size cannot be changed. Most our races are enabled to allow you to make the transfer as a gift. Please see this video for help. If you still need help, please contact us

We use cookies to offer you a better browsing experience. Read how we use cookies and how you can control them by visiting our Privacy Policy. If you continue to use this site, you consent to use all cookies.